New Customer Packet
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The 2025 CVCTX New Customer Packet outlines Colorado Valley’s services, including billing, payment options, and service policies. It also provides information on the Lifeline program for low-income households.
Read moreRelay Texas
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Relay Texas provides telephone interpreting service between people who can hear and those who are deaf, hard-of-hearing, deaf-blind or speech impaired. Colorado Valley provides the use of 7-1-1 as an easier means to access Relay Texas. Use of 7-1-1 supplements access to the Texas Relay ...
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Our Fiber Buildout Process
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CVCTX is constantly looking at ways to expand our Fiber network within our Cooperative service areas. Planning & Design Months of planning. engineering and design precede construction. Preliminary Constructions Work crews prepare poles for fiber installations. Main-Line Fiber Installation Fiber cable is buried or strung ...
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Connection Jul/Aug 2025
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Get ready for summer adventures and heartwarming community stories with the latest CVCTX Connection! Discover “Adventures await” at Bluff Creek Ranch, a premier destination for mountain biking, trail running, and outdoor fun. Learn how local organizations are “Saving sanctuary” by providing vital care and finding ...
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988 Suicide & Crisis Lifeline
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In 2020, Congress designated the new 988 dialing code to operate through the existing National Suicide Prevention Lifeline’s (1-800-273-8255) network of over 200 locally operated and funded crisis centers across the country. 988 is a direct connection to care and support for anyone experiencing mental ...
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Sign up for Customer Alert Information
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Sign up for Colorado Valley’s Customer Alert email to receive notification before routine maintenance is scheduled or when there is a known outage. We do try to minimize impacts to the network when performing maintenance, but it does occasionally require some downtime. Weather, power outages ...
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CVCTX is a Gig-Certified Provider!
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CVCTX has the official designation from NTCA- The Rural Broadband Association of being a “Gig-Certified Provider”. Previously designated as a Smart Rural Community provider, the Gig-Certification now distinguishes CVCTX as a rural provider who can provide Gigabit Internet service to our customers. Gigabit bandwidth will ...
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Power Outages and Backup Power
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For customers who don’t receive voice service over a copper line, a battery backup solution is needed to maintain voice service during a power outage. Without a battery backup solution or alternate power source such as a generator, voice customers on fiber or fixed wireless ...
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Unplug Modems During Lightning Storms
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Remember to unplug your high-speed modem and router during lightning storms. A surge protector can’t always protect your equipment. If your internet connection runs through the phone line, disconnect the cord from the jack because power surges can also travel through the phone line and ...
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Tips for Blocking Unwanted Calls
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Are you tired of receiving too many unwanted calls? Scammers use a variety of tactics to trick consumers into giving out personal information or sending money, so it’s important to stay vigilant and use the resources provided by CVCTX as well as federal and state ...
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