Scammers are getting more sophisticated—and unfortunately, email and text phishing scams are on the rise. These messages are designed to look legitimate and often pretend to come from trusted companies, including internet and utility providers.
Phishing scams rely on urgency and confusion—but staying informed is your best defense. Colorado Valley Communications is committed to protecting our customers and providing reliable, secure service. If something doesn’t feel right, trust your instincts and reach out to us directly.
CVCTX will NEVER send you an email or text asking you to click a link and provide your login credentials, passwords, or personal account information. If you ever receive a message claiming to be from CVCTX that asks for this information, it is a scam.
5 Steps to Help Prevent Phishing Scams
Never click suspicious links
If a message urges you to “verify,” “update,” or “confirm” your account, do not click the link. Instead, visit our website directly by typing the address into your browser or contact our office.
Check the sender carefully
Scammers often use email addresses or phone numbers that look close—but aren’t quite right. One extra letter or number is a common
red flag.
Use strong, unique passwords
Avoid reusing passwords across multiple accounts. A password manager can help you create and store secure credentials.
Enable security features
Use spam filters, enable multi-factor authentication where available, and keep your devices updated with the latest software and security patches.
When in doubt, ask us
If you’re unsure whether a message is legitimate, contact CVCTX directly using a trusted phone number or website—not the contact information in the message.
Cybercriminals rely on speed, fear, and confusion. CVCTX will never pressure you to act quickly, demand personal information, or ask you to click links to access your account. If a message creates urgency or asks for sensitive details, stop immediately.
