What are Capital Credits?
For customers with service in the Colorado Valley Telephone Cooperative service area, you may choose to be a member of the cooperative. As a member of Colorado Valley Telephone Cooperative, you’re more than just a customer—you’re part of a community-owned network. Each year, any net margins earned by the cooperative are allocated back to members based on how much they paid for service. These allocations are called capital credits, also known as patronage capital. It’s our way of sharing success and giving back to the folks who help make it all possible.
Capital credits are typically distributed on a yearly basis, either by check or as a credit to your account, depending on the cooperative’s financial standing.
Whether you’re a residential or business member, you can request your capital credits using the forms provided. If you have questions about your allocation, need help with a check, or are handling matters for a deceased member, our FAQ section and support team are here to help.
Additional Forms
Need to request your capital credits or handle a change in account status? We’ve made it easy. Whether you’re a residential or business member, you’ll find the forms you need right here to get started.
Need help? Call us at 979-242-5911 or email info@coloradovalley.com. We’re happy to walk you through it.
CAPITAL CREDITS FAQs
Got questions about how capital credits work, what happens when you leave the cooperative, or how to handle credits for a deceased member?
Our FAQ section covers the most common questions—so you can get answers fast and keep things moving.
No. Capital credit allocations are a record of your pro rata share of the margins. Capital credits are reinvested to support the operation and growth of the business. Capital credits are retired and paid at the discretion of Colorado Valley Telephone Cooperative’s Board of Directors. Under Colorado Valley Telephone Cooperative’s Bylaws, the only time an account is retired in full is upon the death of the member.
Under the nonprofit provisions of the Bylaws for Colorado Valley Telephone Cooperative, Inc., each member is entitled to a notice of capital credits. This notice is only a statement showing the capital credits earned which have been allocated to your Membership capital account for the year indicated.
Your allocated capital credits remain on Colorado Valley Telephone’s books under your name and membership number. Please keep your mailing address current. When the Board of Directors approves the distribution of capital credits for a year in which you had service, you will receive a check.
In order for capital credits to be retired in the event of death, the account must be inactive/disconnected. Return the check along with a completed Capital Credit Request Form and any required documents to our office.
Reliable connections, rooted in Texas.
We’re proud to serve our members with transparency and care—because when the cooperative succeeds, our community does too.
